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Requesting Infusion Pump Factory Service

Baxter offers factory and field service on all electronic infusion pumps.
Call 1-800-THE-PUMP, prompt 1 to request service for: 

  • 150XL MINI-INFUSER Pump
  • 300XL MINI-INFUSER Pump
  • COLLEAGUE Volumetric Infusion Pumps
  • IPUMP Pain Management System
  • INFUS O.R. Syringe Pump

Service Documentation

Service manuals and service bulletins are available for viewing or download from this site. If you have access to the Document Web site Click the link below. If you do not have access to this site call Technical Support at 1-800-THE-PUMP, prompt 2.